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What do you not know, they know
Recently, one of my participants declaring they spoke 4 languages and the client being surprised. This got me to thinking, what do you not know about your staff that they know? The past…
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Feedback really is cool
Feedback is one of those things we say we want—but when it arrives, it can make us cringe. In my latest blog, I explore why feedback feels so personal and how we can…
